The Queen’s Nursing Institute (QNI) has published a new impact report for 2023. ‘How we helped’ shows how the charity provided support to community nurses and the people, families and communities they served in 2023.

We have continued to champion the role of nurses working in the community, in primary care and social care, and worked to raise their profile with commissioners, policy makers, media and the public. 

We have growing evidence that our work is contributing to greater recognition of the indispensable role and impact of community nurses in every field of practice: community nurses are vital if health services are to manage the increasingly complex needs of the communities served.

It further demonstrates the flexible and responsive nature of the QNI, adapting our resources to deliver our key objectives, supporting nurses working in all community settings in every way we can. This report captures some highlights of our efforts to provide meaningful support and I would like to take the opportunity to thank all community nurses for their dedication and commitment to the communities they serve.

Dr Crystal Oldman CBE, QNI Chief Executive

Our impact report is a chance to take stock of our work and the difference it makes to community nurses and ultimately patients and their families. The range and scope of our activities are truly impressive, from influencing policy to supporting community nurses via our listening service. As Chair of the Institute and I am always delighted to read feedback from nurses and stakeholders about our work and the value it adds to community healthcare.

Professor John Unsworth OBE, Chair of Council

We also supported a growing number of nurses with financial assistance and continued our very successful listening service, TalkToUs, staffed by trained Queen’s Nurses.

Landmark events included the QNI Annual Conference which was once again hosted online using the very successful VFairs platform, attended by over 1500 delegates over the four-day event. The Awards Ceremony – held face to face again – was attended by 700 guests and split into two ceremonies, one in the afternoon and one in the evening.

The QNI has produced a version of the document with a Welsh foreword, which you can also download below.

Video title

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Aliquid aperiam corporis ea earum eveniet nemo, porro voluptatibus! A expedita in laborum non odit quidem quis quod reiciendis reprehenderit sint? Quo.