The QNI’s listening service, TalkToUs©, offers emotional support by phone to registered nurses working in the community.

The service is operated by trained listeners who are available to speak to any nurse working in the community, residential or social care, primary care or any other setting or specialism in the community.  TalkToUs is intended as a friendly ear for those who would like to talk to someone in complete confidence about their life or work. We cannot provide counselling, but we can signpost you to other sources of support.

If you are worried about any aspect of your work or home life and you would like to talk about your feelings, please get in touch.

How to Contact Us

To access TalkToUs, please email  giving your first name, your phone number and a preferred date and time for a call. We aim to get back to you to arrange a call within 48 hours (72 hours at the weekend as the email inbox is not normally monitored at the weekend). Call backs are usually offered between 11 am and 4 pm, Monday to Friday.

If you need to speak to someone urgently, please visit or call the Samaritans on 116 123.

This short film made by our funders, CHSA, includes an interview with QNI Chief Executive Dr Crystal Oldman speaking about the Talk to Us service, and other examples of the services supported by CHSA.

Other Resources

Mind UK  is a charity that provides advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

The University of Nottingham has a toolkit for the psychological wellbeing of healthcare workers: click here to access it. 

OK Rehab is an organisation that can help with a variety of addictions, run by people who have personal experience of recovery:

Rehab 4 Addiction is a free addiction helpline run by people who’ve beaten addiction in their own lives.

Our webpage about Covid-19 also contains links to various other resources to support mental health.

Finding a counsellor or therapist:

BACP (British Association for Counselling and Psychotherapy)

UKCP (United Kingdom Council for Psychotherapy)

Counselling Directory

BPC (British Psychoanalytical Council)

Psychology Today

Please note: there will usually be a charge to see a counsellor or therapist- some therapists are offering reduced rates or free sessions for NHS personnel but it varies, and some charge according to the individual’s income.  GPs can refer for free counselling but there is usually a long waiting-time for this.

If you would like to request printed materials to promote the Talk to Us service, please email Please state whether you would like posters and/or business cards and the number required. Thank you!

A safe space for nurses in the community, primary and social care to share their experiences and gain emotional support from trained listeners.

Dr Crystal Oldman CBE, QNI Chief Executive

Video title

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