Community nursing charity, The Queen’s Nursing Institute (QNI), is celebrating the 2nd anniversary of their telephone listening service, TalkToUs.

TalkToUs was set up by the QNI to offer emotional support by phone to registered nurses working in the community, primary and social care. The QNI’s trained listeners are all Queen’s Nurses who are available to speak to nurses about any aspect of their work or personal life, in complete confidence.

Thanks to a generous grant in 2020 of almost £49K from Covid-19 Healthcare Support Appeal (CHSA) – a charity set up by the RCN Foundation to support health and care staff around the UK who have been affected by the pandemic – the QNI was able to extend its reach to help as many nurses working in community settings as possible. We have also supported nurses working in the hospital – we would never turn any nurses away.

Concerns about the mental and emotional health of nurses coping with the pandemic was the reason we created TalkToUs. It has proved to be a lifeline for many nurses who have benefited from a confidential and anonymous call with a trained listener who is a nurse, understands the context in which they are working and can also signpost to other services where appropriate.

Dr Crystal Oldman CBE, the QNI's Chief Executive

We are delighted to be able to offer this vital service to community nurses and will continue to offer them a safe place to be listened to and supported without judgement and with total confidentiality.  We want all community nurses to know we are there for them.

Suzanne Rich, the QNI's TalkToUs Project Officer

To find out more, or to book your confidential free call, go to: https://www.qni.org.uk/help-for-nurses/talktous/

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