A National Voices and NHS England document produced in 2014 showing the importance of creating services that meet the needs of patients and provide person-centred care.

This document describes some critical outcomes and success factors in the care, support and treatment of people who use mental health services, from their perspective.

We hope that it will help commissioners and service providers to organise person-centred care and recovery oriented support for mental and physical health, and to know when they are achieving it.

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