‘Nursing in the Digital Age, Using Technology to Support Patients in the Home’ seeks to determine how far new healthcare information technology has changed in the previous six years and how skills and attitudes within community services have adapted.

This report is based on a survey of over 500 nurses working in the community. The document revisits a subject first analysed by the QNI in its 2012 publication, ‘Smart New World’. Some key figures from new report include:

  • There are at least 67 differently named IT systems currently being used in community healthcare;
  • 74% of community nurses find IT systems a more reliable way of working, compared to paper;
  • 29% of community nurses are still working largely with paper based systems;
  • 41% of NHS trusts do not use telehealth systems;
  • 28% of services utilise a text messaging facility to remind patients of their appointments.

The report makes a range of recommendations to provider organisations and to commissioners based on the information collated in the report.

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